Refund Policy
1.Subscription Refund Eligibility
To request a refund, users must contact our support team via email at admin@convolvelabs.com with the subject line: “Refund Request”
Include the purchase details (order number, date of purchase) and a clear explanation of the reason for the refund.
2.Refund Process
To request a refund, users must contact our support team via email at admin@convolvelabs.com with the subject line: “Refund Request”
Include the purchase details (order number, date of purchase) and a clear explanation of the reason for the refund.
3.Refund Approval
Refunds are subject to approval based on the validity of the request and adherence to the refund eligibility criteria.
If approved, refunds will be processed to the original payment method within 5-7 business days.
4.Non-Refundable Circumstances
Subscription renewals beyond the initial 30-day purchase window are non-refundable.
Refunds will not be provided for cases where the user has violated the app’s terms of service or engaged in misuse of the subscription.
5.Changes to the Refund Policy
Chitr reserves the right to modify or update the refund policy at any time without prior notice. Any changes will be effective immediately upon posting on the app’s website or within the app.
6.Contact Information
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website or within the app. We encourage you to review this Privacy Policy periodically.